Shipping policy
Shipping & Delivery Policy
Website: https://www.swasthhub.in
Brand Name: Swasthhub
Operated by: Trinexa Global
Last updated: January 15, 2026
1. Order Processing
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All confirmed orders are processed within 1–2 business days, excluding Sundays and public holidays.
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Once your order is packed and dispatched, you will receive a shipping confirmation via email or SMS.
2. Shipping Timeline
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Standard delivery time is 3–7 working days, depending on your location and courier partner.
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Deliveries to remote or rural areas may take additional time.
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Delivery timelines are estimated and may vary due to factors beyond our control, such as weather conditions, strikes, or courier delays.
3. Shipping Charges
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Free shipping may be available on selected products or promotional offers, as displayed on the website.
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If applicable, shipping charges will be clearly shown at checkout before payment is completed.
4. Order Tracking
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Once your order is shipped, a tracking ID and tracking link will be shared via email or SMS.
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You can track your shipment through the courier partner’s website or through your Swasthhub account (if registered).
5. Delivery Issues, Delays, or Damage
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We make every effort to ensure timely and safe delivery of your order.
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In case of delay, loss, or damage during transit, please contact us with your Order ID so we can assist you and coordinate with the courier partner.
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Resolution timelines may depend on the courier partner’s investigation process.
6. Incorrect Address or Failed Delivery
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Please ensure that your shipping address and contact details are accurate at the time of placing the order.
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If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
7. Shipping Coverage
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Currently, Swasthhub ships only within India.
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We do not offer international shipping at this time.
8. Contact Information
For any questions regarding shipping or delivery, please contact us:
Brand Name: Swasthhub
Trade Name: Trinexa Global
📧 Email: info.swasthhub@gmail.com
📞 Phone: +91 9170632749
🏢 Business Address:
Singhari, Sirsiya,
Kushinagar, Uttar Pradesh,
India – 274301