Shipping policy

Shipping & Delivery Policy

Website: https://www.swasthhub.in
Brand Name: Swasthhub
Operated by: Trinexa Global

Last updated: January 15, 2026


1. Order Processing

  • All confirmed orders are processed within 1–2 business days, excluding Sundays and public holidays.

  • Once your order is packed and dispatched, you will receive a shipping confirmation via email or SMS.


2. Shipping Timeline

  • Standard delivery time is 3–7 working days, depending on your location and courier partner.

  • Deliveries to remote or rural areas may take additional time.

  • Delivery timelines are estimated and may vary due to factors beyond our control, such as weather conditions, strikes, or courier delays.


3. Shipping Charges

  • Free shipping may be available on selected products or promotional offers, as displayed on the website.

  • If applicable, shipping charges will be clearly shown at checkout before payment is completed.


4. Order Tracking

  • Once your order is shipped, a tracking ID and tracking link will be shared via email or SMS.

  • You can track your shipment through the courier partner’s website or through your Swasthhub account (if registered).


5. Delivery Issues, Delays, or Damage

  • We make every effort to ensure timely and safe delivery of your order.

  • In case of delay, loss, or damage during transit, please contact us with your Order ID so we can assist you and coordinate with the courier partner.

  • Resolution timelines may depend on the courier partner’s investigation process.


6. Incorrect Address or Failed Delivery

  • Please ensure that your shipping address and contact details are accurate at the time of placing the order.

  • If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.


7. Shipping Coverage

  • Currently, Swasthhub ships only within India.

  • We do not offer international shipping at this time.


8. Contact Information

For any questions regarding shipping or delivery, please contact us:

Brand Name: Swasthhub
Trade Name: Trinexa Global

📧 Email: info.swasthhub@gmail.com
📞 Phone: +91 9170632749

🏢 Business Address:
Singhari, Sirsiya,
Kushinagar, Uttar Pradesh,
India – 274301